Managing The Mobile Workforce
The workforce of today is evolving rapidly. Whether in manufacturing or management consulting, electrical engineering or fashion, workforces are becoming more agile and mobile to keep up with the evolutionary pace of business.
This process of change is in part being driven by the proliferation of mobile devices such as smartphones and tablets, which have helped to break down the traditional concept of work, both as a place and as a timeframe (9-5, Monday to Friday).
Identifying the right device
Whether mobilising a workforce of 10 or 10,000, companies will always find that change can be a difficult concept, and tough to implement.
However, with a firm hand on the tiller, change can be expected, implemented and managed with minimal effort, leaving the workforce to conquer new challenges while keeping customers happy.
Delivering the right tools
The first step in the process of creating a more mobile workforce is ensuring they have the right devices for the jobs they need to undertake. In today’s crowded technology marketplace in Viet Nam Software outsourcing services, there are countless variants of smartphones and tablets available, running under competing operating systems and with varying levels of compatibility.
For many companies in mobile application development, when deciding on devices, the seniority of an employee may also need to be taken into account, as the tasks run by senior managers may require different tools and functionalities as those run by more junior employees
As businesses harness new technologies to improve their processes and unleash their workforces, we are seeing a new dawn of mobile and agile workers, working where they need to be and when they are needed, rather than tethered to old-fashioned concepts of “workplaces”. While the benefits of this new approach are obvious, with employees able to better meet the requirements of an equally mobile customer base, companies need to be sure that they are firmly in control of the transition to mobility.
Every device that is activated and being used by employees needs to be monitored, with data usage anticipated and any links back to confidential documents controlled. This is because if a device is lost or stolen, it could provide access to sensitive corporate information. In addition, information can also find its way into the wrong hands through a disgruntled employee who can take photos, audio recordings and documentation out of the company on their device.
For these reasons, it is imperative that each and every device is managed securely. A well implemented Mobile Device Management solution can give a company’s IT department the tools necessary to partition each mobile device, making sure only required services or data can be accessed by the employee using the device. This can be customised by level of seniority so that members of the C-suite have more privileges than those at lower levels when accessing their devices.